Cookie Policy

Last Updated: January 2026

Introduction


This Cookie Policy explains how Definity ("we", "us", or "our") uses cookies and similar technologies on our website www.definity-uk.com (the "Website"). This policy should be read alongside our Privacy Policy.

By using our Website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should change your browser settings accordingly or refrain from using our Website.

What Are Cookies?


Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us to:

  • Understand how you use our Website
  • Remember your preferences and settings
  • Improve your browsing experience
  • Provide you with relevant content and information

Types of Cookies We Use

1. Strictly Necessary Cookies


These cookies are essential for the Website to function properly. They enable basic functions like page navigation, access to secure areas, and ensuring the security of our Website. The Website cannot function properly without these cookies.

Examples include:

  • Session cookies that remember your actions during a browsing session
  • Security cookies to authenticate users and prevent fraudulent use
  • Load balancing cookies to ensure the Website operates smoothly
2. Performance and Analytics Cookies


These cookies collect information about how visitors use our Website, such as which pages are visited most often and if visitors receive error messages. These cookies help us improve how our Website works.

Examples include:

  • Google Analytics cookies that help us understand visitor behaviour
  • Cookies that count page visits and traffic sources
  • Cookies that measure Website performance
3. Functionality Cookies


These cookies allow our Website to remember choices you make (such as your user name, language, or region) and provide enhanced, more personalised features.

Examples include:

  • Cookies that remember your preferences
  • Cookies that enable personalised content
  • Cookies that remember settings you've applied
4. Targeting or Advertising Cookies


These cookies are used to deliver content more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They also help us measure the effectiveness of advertising campaigns.

Examples include:

  • Cookies that track which pages you visit
  • Cookies used for remarketing purposes
  • Third-party advertising network cookies

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:

  • Google Analytics - to analyse Website usage and performance
  • Social Media Platforms - if you share our content via social media buttons
  • YouTube - if we embed video content
  • Marketing Tools - for email marketing and customer relationship management

How Long Do Cookies Last?

Cookies can be either session cookies or persistent cookies:

  • Session Cookies - These are temporary cookies that expire when you close your browser
  • Persistent Cookies - These remain on your device for a set period or until you delete them


The duration of persistent cookies varies depending on their purpose, typically ranging from a few days to several years.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to:

  • Accept all cookies
  • Notify you when a cookie is set
  • Reject all cookies


To learn more about managing cookies in your specific browser, please refer to your browser's help documentation:

Important Note


Please be aware that if you choose to block or delete cookies, some features of our Website may not function properly, and your user experience may be impacted.

Opt-Out Tools


You can also opt out of certain cookies through the following services:

Cookies and Your Personal Data

Some cookies may process personal data. For information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.


We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

Contact Information


If you have any questions about our use of cookies or this Cookie Policy, please contact us:


Definity

Email: hello@definity-uk.com
Phone: 0800 246 1978

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our Website after any changes indicates your acceptance of the updated Cookie Policy.

Your Rights


Under UK data protection law, you have certain rights regarding your personal data, including data collected through cookies:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure of your data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights relating to automated decision-making

To exercise any of these rights, please contact us using the details provided above.

This Cookie Policy is effective as of the date stated above and applies to all users of the Definity website.