Creating a More Open, Trusting, and Effective Leadership Team in a Medical Practice

Client: Medical Practice
Focus: Leadership Effectiveness, Communication, Team Trust

The Challenge

A medical practice wanted to strengthen its leadership and management team, improve communication, and create an environment where challenges could be discussed openly without defensiveness.

Our Approach

We began by meeting individually with each member of the leadership team online, building trust and understanding different perspectives. We then planned an off-site session, bringing the whole team together in a focused and supportive environment.

The session created space to openly discuss the current environment, explore known challenges ahead, envision the kind of team they wanted to be, and strengthen relationships.

The Outcome

The session became a pivotal moment for the team. It helped build greater openness, trust, and positivity, laying the foundations for a more effective and collaborative leadership culture moving forward.

Client Feedback

“You were great, Pete. Calm, supportive, and sensitive while still tackling the areas that needed addressing. We were able to highlight what needed more work and have continued to focus on this throughout the year.

Pete’s gentle coaching style enabled us to reflect, name some of the ‘wicked issues’ and find solutions ourselves. Communication has improved significantly, and the team feels much stronger."